Returns & Exchanges

At RealCraft, we stand behind the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original, unused condition with all packaging materials included.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely attach it to your package.

• 3.
  Ship the Item

  Drop off your package at any authorized carrier location, ensuring all original tags and protective materials are inside the box.

• 4.
  Receive Your Refund

  After our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.